Contact us: (844) STEELTW or (844) 783-3589 / Fax: 888-966-0283 /

About Us

SteelTow Insurance, LLC specializes in insurance for the towing and recovery, repossession and commercial truck sectors. The southern Alabama-based company is a family – owned and – operated business headed by Austin Metcalf with Judy Miller.

The company opened its doors in 2015 with 25 years of trucking-related experience, offering friendly and efficient customer service with an eye toward establishing trust and dependability – the foundation of a gold-standard business relationship.

SteelTow began by writing insurance in eight states but its exponential growth has expanded services to about 16 states in the South and Midwest, including Alabama, Georgia, Florida, Illinois, Indiana, Iowa, Kentucky, Mississippi, Missouri, North Carolina, Ohio, South Carolina, Tennessee, Texas and Virginia.

We continue to plan future inroads into other states. SteelTow Insurance offers comprehensive insurance packages for the tow truck, repossession and trucking companies.

Contact SteelTow Insurance for your insurance needs. “We will work diligently to get you the best rate.”

Email or call (844) STEELTW or (844) 783-3589 for more information and insurance quotes.

Austin Metcalf Bio

Austin Metcalf has worked in the commercial property and casualty insurance industry since 2000. Today he is co-founder and executive producer at SteelTow Insurance LLC, specializing in tow truck, repossession and commercial truck insurance.


Austin studied risk management and insurance at Troy University. He found a niche market in the tow truck and repossession industries early in his career. He learned that the towing and recovery industry is unique, requiring an insurance agent that can provide towing company operators with the insurance they need.

Austin’s No. 1 goal is to provide value for his clients. He defines “value” as having knowledge of the towing industry, knowledge of insurance products and the ability to offer the best deal possible to the client.

Commitment to the client also is key. Austin is committed to providing reliable service, doing right by his customers and being a phone call away when they need him.

Judy Miller Bio

Judy Miller has been in the insurance industry for 10 years starting in 2005. She spent 25 years in Anchorage before returning to Alabama.

Judy is known for bringing a personal touch to a numbers-oriented business.


She appreciates that the towing and recovery industry is family oriented and more than one generation may be involved in a towing business.

She also understands that towing operators are very busy people. That’s why Judy makes it her job to ensure clients understand the insurance product they’re buying, saving them time and potential frustration.

For Judy, it’s all about establishing a one-on-one relationship with clients. Judy will go the extra mile to make a personal connection and let clients know that she’s available to answer calls and questions.